Most business owners all have similar problems when it comes to trying to take time off. As we see more and more business owners working ‘in’ the business, spending very little time ‘on’ the business how do you expect to grow or more importantly take time off?.

To come up with a solution to the above problem, the idea of systematic management was invented. Systematic management is the approach whereby the focus is mainly on the process as opposed to the result. In systematic management, there is breakdown of specific tasks, which are assigned to individuals or a group of individuals. It gives both the management and the employees the opportunity to see all the small processes that are part of the major activity or operation whilst holding someone accountable. Systematic management is preferred and has been adopted by many of the big companies because it helps in making activities such as planning, budgeting as well as forecasting more efficient and simpler. Systematic management enables business owners to have more time to do what they like to do. Additionally, employees have specific guidelines and procedures outlined to follow and the business operates the way the business owner wants it run.

To achieve systematic management, procedures must be developed and implemented. In order to achieve this, we need to establish how you want the business to be ran. Secondly, we establish the consequences if employees do not follow procedures. Then, we come up with a set of tools that will be used to help achieve an effective systematic management. This may include adopting specific and fussier processes and procedures or involving employees at the development phase. Another common tool used in systematic management is ensuring that the business has adequate staff and resources. As employees will be assigned a specific task that is part of the business or the operational process, employees should be held accountable for ensuring their responsibilities are met.

Adopting a systematic management approach is not only beneficial to the company, but also to their customers, it’s a win-win for both. The processes are streamlined, this means that there is more production to satisfy the needs of the customers. Having every staff member aware of their requirements and roles gives them a chance to look at the customer’s needs in a more close and specific way, which is again more efficient. Additionally, this also helps to ensure that customers are not misused and that their issues are well taken care of as disciplinary actions are taken to employees who do not follow the specific process. And lastly, the business operates in the way it should be and you as a business is left satisfied. This then allows owners to take a look at the customers’ needs in a closer and more efficient manner, or if you’re like most business owners I know – would take time off to do what ‘they’ want to do, whether it be holidays, fishing or a regular game of golf!